1. Information We Collect

We collect information you provide directly to us, such as when you create an account, purchase tickets, or contact us for support.

Personal Information:

• Name and contact information
• Date of birth for age verification
• Payment information
• Account credentials

Automatically Collected Information:

• Device and browser information
• IP address and location data
• Usage patterns and preferences
• Cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Provide and maintain our lottery services
• Process ticket purchases and prize payments
• Verify your identity and age
• Communicate with you about your account
• Improve our services and user experience
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal requirements
• With service providers who assist in our operations
• To protect our rights and prevent fraud

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits
• Access controls and authentication

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. For more information, see our Cookie Policy.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for data processing
• Receive a copy of your data

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information is typically retained for 7 years after account closure.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

9. International Transfers

Your information may be transferred to and processed in countries other than Australia. We ensure appropriate safeguards are in place to protect your data during such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@lottogreeen.com
General Support: help@lottogreeen.com
Available 24/7

Last updated: January 2025